PlayStation 5 Repair in Provo, UT – Fast & Affordable

Having trouble with your PS5? Whether you're dealing with a damaged HDMI port, a loud fan, or a console that won’t turn on, Bitjump Games in Provo is your local go-to for fast, affordable PlayStation 5 repairs. We service all PS5 models with expert care and offer free diagnostics.

  • 1-Year Warranty

    Guaranteed parts & labor

  • Fast Turnaround

    1-2 Day Turnaround

  • Fair, Transparent Pricing

    Clear quotes, no surprises

  • Trusted by the Community

    Over 150+ 5-Star Reviews

Common PlayStation 5 Repairs We Offer

Common PlayStation 5 Problems & What They Might Mean

PlayStation 5 No Video When Console is On

If your PS5 turns on but shows nothing on screen, it’s often a damaged HDMI port or internal GPU issue. We inspect and replace HDMI ports and check system components to restore display.

PlayStation 5 Overheating

Loud fans, hot air, and shutdowns mid-game are signs of overheating. We fully disassemble and clean your system, replace the liquid metal, and install new fans as needed.

PlayStation 5 Disc Drive Won’t Work

If your PS5 won’t read discs, eject them, or accept them at all, you may need a laser replacement, eject motor repair, or drive calibration. We handle it all.

PlayStation 5 Won’t Turn On

No lights, sounds, or startup? Power issues may stem from a bad power supply, motherboard failure, or internal damage. We’ll find the issue and repair it quickly.

PlayStation 5 Won’t Download Games

Network errors, console not updating, or corrupted software can prevent downloads. This can be caused by a few different things, all of which we can determine and fix for you.

At Bitjump Games, we’ve seen it all. Here are some of the most common PlayStation 5 issues we repair:

  • HDMI Port Repair – No signal or black screen? We replace damaged HDMI ports to restore full video output.
  • Controller Joystick Drift Repair – Fixes unwanted movement by repairing or replacing faulty analog sticks in DualSense controllers.
  • Overheating Repair - Removes dust buildup and refreshes thermal materials to resolve heat and shutdown issues.
  • APU Liquid Metal Reapplication - Restores proper cooling performance by cleaning and reapplying PS5’s liquid metal compound.
  • Disc Drive Repair – Cleans and restores disc drive function for smoother disc reading and quieter operation.
  • Expandable Storage Installation – We install PS5-compatible SSDs to expand your storage for more games and faster load times. Bring in your own Storage and PS5 and we can help you install it for free!

Don’t see your issue listed? Stop by or call—we can diagnose the problem for free.

Why Choose Bitjump Games for PS5 Repair?

  • Free Diagnostics – Get a clear quote before any work begins
  • Fast Turnaround – Most repairs completed within 1–3 business days
  • High-Quality Parts – We use reliable, tested components
  • 1-Year Warranty – All PS5 repairs backed by our parts & labor guarantee
  • Video Game Repair Specialists – We specialize in only video game hardware, consoles, accessories and games.
  • Locally Owned – Trusted in the Provo gaming community with over 150 5-star reviews

Walk In or Drop Off Your PS5 Today

No appointment? No problem. Come by 32 S Freedom Blvd, Provo, UT, and our team will help you out. We’re open Monday–Saturday.

Our Repair Process

  1. Bring in Your PS5 – Visit our shop at 32 S Freedom Blvd in Provo
  2. Free Diagnostic – We identify the issue and offer a no-pressure quote. If more time is needed to figure out the issue, we will charge a small fee that can be applied toward to repair cost.
  3. Expert Repair – Our technicians complete the repair with care
  4. Testing & Pickup – Once fully tested, we notify you for pickup

Need a quote first? Give us a call at (801) 477-6431

Other Game Consoles and Device Repairs We Offer

PlayStation 5 Repair Frequently Asked Questions

How much does PS5 HDMI port repair cost?

It depends on the extent of the damage, but we offer free diagnostics and clear pricing before we begin any work.

Can you fix controller stick drift?

Yes, we repair joystick drift by replacing or restoring the analog stick components with a higher-quality, drift-proof replacement so you'll never get stick drift again! Learn more about our Stick Drift Repair Service.

How long does a typical PS5 repair take?

Most repairs are completed within 1 to 3 business days, depending on parts and complexity.

Do you offer a warranty on your repairs?

Absolutely. All repairs come with a 1-year parts and service warranty.

What if I don’t know what’s wrong with my PS5?

No problem! We offer free diagnostics and will give you a full repair quote before we start any work.

Can I upgrade my PS5 storage with you?

Yes! We install and configure compatible SSDs to expand your system’s storage.

Do I need an appointment?

Walk-ins are always welcome—just stop by during business hours and we’ll take care of you.

Get your PlayStation 5 Repaired Today!

Visit our Provo Store Today:

Bitjump Games
32 S Freedom Blvd
Provo, UT 84601

Phone: (801) 477-6431
Email: contact@bitjumpgames.com

Hours: Monday–Friday from 12pm to 8pm, Saturday from 10am to 8pm, closed Sundays.

Proudly serving Provo and the wider Utah County area, including Orem, Lehi, Spanish Fork, Pleasant Grove, and more