Shipping policy

At Bitjump Games, we’re committed to delivering your favorite retro games, consoles, and accessories with speed and care. Here’s everything you need to know about our shipping process.

Free Shipping

Enjoy FREE Standard Shipping on all orders of $100 or more (before tax and any applicable fees) to addresses within the continental United States. No promo codes or special steps required—this offer is automatically applied at checkout once your cart qualifies. It’s our way of making your shopping experience even better!

Some exclusions may apply. Will mention on the specific product pages if it doesn't include free shipping. 

Shipping Rates and Options

For orders under $100 or shipping outside the continental U.S., shipping rates are calculated at checkout based on your location, order size, and selected shipping method. We offer several delivery options to meet your needs:

  • Free Shipping: Free and cheap shipping, available for orders with a total of over $100 before taxes, shipping, and other fees.
  • Standard Shipping: Reliable and affordable, ideal for most orders.
  • Priority Shipping: Get your order faster for an additional cost.
  • Express Shipping: When you need your items as quickly as possible.

Order Processing Times

We aim to process and ship your order as quickly as possible!

  • Orders placed by 8:00 PM MST on business days (Sunday–Friday) are typically processed, packed, and prepared for pickup by the next business day. Our mail carriers usually pick up outgoing packages early the following morning.
  • Orders placed after 8:00 PM MST, as well as orders placed on Saturdays or holidays, will generally be processed on the following business day and shipped with the next scheduled pickup.

For example, an order placed at 10:00 PM on Monday will likely ship on Wednesday morning rather than Tuesday morning. 

Estimated Delivery Times

Delivery times depend on your selected shipping method and location. Here’s what you can expect:

  • Economy Shipping: Arrives withing 5-7 business days.
  • Standard Shipping: Arrives within 3-7 business days.
  • Expedited Shipping: Typically delivered within 2-5 business days.
  • Express Shipping: Usually delivered within 1-3 business days.

Please note that delivery estimates exclude order processing time.

Tracking Your Shipment

Once your order has shipped, we’ll send you a confirmation email with a tracking number so you can follow your package every step of the way. If you have any concerns about your shipment, feel free to contact us at contact@bitjumpgames.com.

Additional Shipping Details

  • Orders may require a signature upon delivery depending on the value or size of the shipment.
  • We are not responsible for delivery delays caused by carriers, weather, or unforeseen events.
  • If your shipment arrives damaged or is missing items, please contact us within 48 hours of delivery.

At Bitjump Games, we’re here to help. If you have any questions or special shipping requests, don’t hesitate to reach out to us! Thank you for shopping with us—we’re thrilled to help you relive gaming memories or create new ones.