Common Dreamcast Repairs and Upgrades
-
Retro Gem HDMI Installation
-
Capacitor Replacement
-
Silvent Fan Upgrade

PixelFX Retro Gem HDMI Installation Service
The PixelFX Retro Gem is the ultimate HDMI upgrade for the Sega Dreamcast, designed to unlock the console’s full potential on modern TVs. By pulling pure digital video and audio straight from the system, it delivers crisp, lag-free HDMI output that outperforms VGA adapters and third-party cables. The Basic Edition provides clean, native HDMI—ideal for players who already use an external scaler—while the Shiny Edition adds advanced scaling, filters, and customizable display controls for maximum flexibility. With seamless support for the Dreamcast’s 480p library and easy Wi-Fi firmware updates to keep features current, the Retro Gem is the best way to preserve and enjoy Sega’s iconic console in stunning clarity.
Installation Pricing:
- Installation Only (customer provides kit): $119.99
- Installation + Retro Gem Basic: $249.99
- Installation + Retro Gem Shiny: $309.99
Optional Add-ons:
- Full-size HDMI Port (removes AV Port): $29.99
- Capacitor Replacement Service (includes cap kit): Motherboard Only: $39.99, Motherboard + Power Supply: $59.99
- Plastic Shell Ultrasonic Cleaning: $19.99
- LED Swap: $9.99
- Controller Port Fuse Replacement: $9.99
@bitjumpgames Why do you think of this upgraded Dreamcast with HDMI? #retrogaming #retrogamingontiktok #dreamcast #upgrade ♬ Relaxed - MC Mablo Dos Paredões

Why Choose Bitjump Games for Dreamcast Repair and Upgrade Services?
- Transparent Pricing – Get a clear quote before any work begins
- Fast Turnaround – Most local repairs are completed within 1–3 business days, most mail-ins completed in 1-2 weeks.
- High-Quality Parts – We use reliable, tested components
- 1-Year Warranty – All PS2 upgrades and repairs are backed by our parts & labor guarantee
- Locally Owned – Trusted in the Provo, UT and larger gaming community

Ship Your Dreamcast Console for Service
If you can’t make it to our Provo store, we make it easy to send your console in for repairs or upgrades. Here’s how the process works:
- Request a Repair - Contact us with details about your console and the service you need. We’ll confirm the next steps and provide instructions for shipping. Payment is not required up front. We will send an invoice after everything is completed, tested, and ready to return home. You will be responsible for all shipping costs both to and from our store.
- Test Before You Ship - Please test your console fully before sending it in to confirm which parts are working and which issues need attention. This helps us focus on the problem quickly.
- Pack Securely - Use a sturdy box with plenty of padding (bubble wrap, foam, or packing paper). Make sure your console cannot move around inside the package. Remove accessories like controllers, power cords, or games unless they’re part of the repair request.
- Choose Your Carrier - You’re free to use any shipping service you prefer. We recommend purchasing insurance for the full value of your console, as shipping carriers are responsible for any damage that occurs in transit.
- Send to our Provo, UT Store - Send your console to Bitjump Games, 32 S Freedom Blvd, Provo, UT 84601.
- We Test Upon Arrival - When your console arrives, our team tests it thoroughly before starting work. If we find additional issues that could delay the repair or upgrade, we’ll contact you with details and options before moving forward.
- Repair, Upgrade, Payment & Return - Once repairs or upgrades are complete, we’ll send you an invoice for payment and return shipping. After payment is received, we carefully repack your console and return it to you.

Live in Utah? Drop off to our Store
No appointment needed. Come by 32 S Freedom Blvd, Provo, UT, and our team will help you out. We’re open Monday–Saturday.
Our Repair Process
- Bring in Your Console – Visit our shop at 32 S Freedom Blvd in Provo, UT
- Free Diagnostic and Quote – We'll review upgrade options and needed repairs in person. If more time is needed. If more time is needed to figure out an issue, we may charge a small fee that can be applied toward the repair cost. Full payment not required until repair is fully completed.
- Expert Repair – Our technicians complete the repair/upgrade with care.
- Testing & Pickup – Once fully tested, we notify you for pickup.
Need a quote first? Give us a call at (801) 477-6431