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SEGA Dreamcast Repair & HDMI Installation Services

At Bitjump Games, we specialize in repairing and upgrading the SEGA Dreamcast—whether you bring your console to our Provo, UT store or ship it to us from anywhere in the U.S.

Drop Off Today Send in Console

  • 1-Year Warranty

    Guaranteed parts & labor

  • Fast Turnaround

    Speed without cutting corners

  • Fair, Transparent Pricing

    Clear quotes, no surprises

  • Trusted by the Community

    Over 150+ 5-Star Reviews

Common Dreamcast Repairs and Upgrades

Retro Gem Installation Service for Dreamcast

The PixelFX Retro Gem is the ultimate HDMI upgrade for the Sega Dreamcast, designed to unlock the console’s full potential on modern TVs. By pulling pure digital video and audio straight from the system, it delivers crisp, lag-free HDMI output that outperforms VGA adapters and third-party cables. The Basic Edition provides clean, native HDMI—ideal for players who already use an external scaler—while the Shiny Edition adds advanced scaling, filters, and customizable display controls for maximum flexibility. With seamless support for the Dreamcast’s 480p library and easy Wi-Fi firmware updates to keep features current, the Retro Gem is the best way to preserve and enjoy Sega’s iconic console in stunning clarity.

Retro Gem Installation Pricing:

  • Installation Only (customer provides kit): $99.99
  • Installation + Retro Gem Basic: $229.99
  • Installation + Retro Gem Shiny: $299.99

HDMI port options:

  • Mini HDMI - removes Serial Port: Included
  • Full Size HDMI - removes AV OUT Port: $19.99

Optional Add-ons:

  • Power Supply Capacitor Replacement: $39.99
  • Motherboard + Power Supply Capacitor Replacement: $79.99
  • Silent Noctua Fan with Installation: $44.99
  • Plastic Shell Ultrasonic Cleaning: $29.99
  • Controller Port Fuse and Battery Fix: $24.99
  • LED Swap: $9.99
@bitjumpgames Why do you think of this upgraded Dreamcast with HDMI? #retrogaming #retrogamingontiktok #dreamcast #upgrade ♬ Relaxed - MC Mablo Dos Paredões

Refurbished, Ready to Buy Dreamcast Consoles

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Why Choose Bitjump Games for Dreamcast Repair and Upgrade Services?

  • Transparent Pricing – Get a clear quote before any work begins
  • Fast Turnaround – Most local repairs are completed within 1–3 business days, most mail-ins completed in 1-2 weeks.
  • High-Quality Parts – We use reliable, tested components
  • 1-Year Warranty – All PS2 upgrades and repairs are backed by our parts & labor guarantee
  • Locally Owned – Trusted in the Provo, UT and larger gaming community

Ship Your Dreamcast Console for Service

If you can’t make it to our Provo store, we make it easy to send your console in for repairs or upgrades. Here’s how the process works:

  • Step 1 - Review Service Options: Review pricing and options for compatible consoles.
  • Step 2 - Request Your Service: After reviewing options and pricing, Contact us with your console details and the specific upgrade you need. Payment is not required upfront; we will make sure there are no incompatibility issues with your request, and will send an invoice only after the work is completed and tested. 
  • Step 3 - Test & Pack: After we've approved your service request, Fully test your console before shipping. Pack it securely in a sturdy box with plenty of padding, excluding any unnecessary accessories or cables.
  • Step 4 - Ship to Our Provo Store: Send your console to our headquarters in Provo, UT. We recommend using a carrier with tracking and insurance for your peace of mind.
  • Step 5 - Professional Inspection: When your console arrives, our team performs a full diagnostic test before any work begins. If we find additional issues, we’ll contact you with options before moving forward.
  • Step 6 - Upgrade & Return: Once the upgrade is finished and passes our rigorous quality check, we’ll send your invoice. After payment, we carefully repack and ship your upgraded console back to your door.
Request Mail in Service

Live in Utah? Drop off to our Store

No appointment needed. Come by 32 S Freedom Blvd, Provo, UT, and our team will help you out. We’re open Monday–Saturday.

Our Repair Process

  1. Bring in Your Console – Visit our shop at 32 S Freedom Blvd in Provo, UT
  2. Free Diagnostic and Quote – We'll review upgrade options and needed repairs in person. If more time is needed. If more time is needed to figure out an issue, we may charge a small fee that can be applied toward the repair cost. Full payment not required until repair is fully completed.
  3. Expert Repair – Our technicians complete the repair/upgrade with care.
  4. Testing & Pickup – Once fully tested, we notify you for pickup.

Need a quote first? Give us a call at (801) 477-6431

Get Directions for Drop Off

Ready to Get Started?

Drop off Today Mail In Console